An illustrative example of how Pramaan helps an insurance broker — handling financial, health and KYC data, and sharing it with insurers — meet DPDP's higher bar.
Illustrative example. This is a representative scenario, not a real client engagement — it shows how Pramaan typically helps a business of this kind.
An insurance broking agency sits on some of the most sensitive personal data there is: financial details, health information and KYC documents — across multiple branches, in a mix of paper and digital systems, and routinely shared with the insurers they place business with.
The exposure was real:
- Highly sensitive data collected at every quote and claim, with no clear inventory of where it lived.
- Data shared with multiple insurers and back-office vendors, with little documentation of who was responsible for what.
- Retention by default — customer records kept indefinitely "just in case."
- Renewal and marketing outreach with no clear consent trail.
- A breach of this data would be high-impact and highly visible — and nobody was sure what the reporting obligation actually was.
For a business handling sensitive data, the bar is higher — so we started with the riskiest flows.
- Mapped the sensitive data and its journeys — what's collected, where it's stored, and every insurer and vendor it's shared with.
- Sorted out lawful basis and consent, with particular care for financial and health data and for renewal/marketing outreach.
- Set a retention schedule so records aren't kept longer than there's a reason to.
- Documented the data-sharing with insurers and processors, making each party's responsibility explicit.
- Put rights-requests on the clock — access, correction, erasure — tracked to their deadlines.
- Built a breach plan sized for high-sensitivity data, with the statutory reporting window front and centre, plus staff awareness so the front desk isn't the weak point.
What a broker like this ends up with:
- A clear inventory of the sensitive data they hold and everywhere it flows.
- Consent and notices that hold up for financial and health data.
- A retention schedule that's actually applied, not aspirational.
- Every insurer and vendor data-sharing relationship documented.
- Rights requests handled on time, every time.
- A breach plan ready for the day they hope never comes — and records they could produce if a regulator asks.
This is an illustrative example of Pramaan's approach, not a specific client result. Your own obligations should be confirmed for your business — book a free compliance review.
